Product from the roots of Himalaya at your doorstep.
Return Policy
RETURN POLICY
Last updated September 01, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
Diwali items are not refundable and not returnable as well.
Diwali products are handmade. once payment for Diwali items is made, any exchange or refund on the item is not allowed, even if the goods are found to be defective.
We can refund a minimum amount if items are found defective.
RETURNS
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@indshopclub.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
IndShopClub
Attn: Returns
RMA #
Saket Colony
Mallibamori
Haldwani, 263139
India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+91 6398464366
info@indshopclub.com